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Requesting Generic Email Accounts for RED Notifications

Upon request, Generic Email Accounts can be used to allow multiple users — anyone with access to the generic account — to receive notifications from RED, in place of or in addition to individual users, as appropriate.

Please review the following before requesting to use a Generic Email Account for RED notifications:

How to Request

Requests for Generic Email Accounts in RED must come from a College Research Office and be sent to the relevant module owner for evaluation.

Security Permissions

Generic Email Accounts have their own security profile in RED; therefore, someone who receives a notification or report via the generic email with a link to a record may not have sufficient security permissions to access the record in RED.

Individual users will not be able to log into the profile associated with a Generic Email Account, so generic accounts should not be used as a substitute for notifications that require action on behalf of the unit’s personnel; for example, approving a proposal or conducting a review.

What Else to Know

  • The RED IT team maintains a list of all Generic Email Accounts that are currently being used to receive RED notifications.
  • Each Generic Email Account must have at least one point of contact to reach out to regarding questions/concerns.