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General RED Resources

This page is home to RED system resources that are not module-specific. The resources you'll find here are intended to help with processes (and problems) that occur throughout the system — not just within one module.

Getting Started

This guide helps new users orient themselves in RED and learn about essential parts in the system, including how to make the most of your home screen and default widgets.

These resources help you learn how to add or remove widgets from the RED home screen, which allow access to additional features.

This guide helps you learn to create bookmarks in RED, which enable users to quickly return to frequently used records.

Searching and Locating Records

RED allows users to search for and locate records, such as a COI disclosure or IACUC protocol, in several ways. A search of “My Records” will only return records that you either own or are listed as PI on, while a search of “All Records” will show any records that you have access to across all active modules. Searches can also be filtered by multiple fields, such as associated departments and creation date, to narrow the results.

This “Quick Find” guide, along with other related guides, helps users with the distinct search tools in RED.

This “My Records” guide, along with other related guides, helps users with the distinct search tools in RED.

This “All Records” guide, along with other related guides, helps users with the distinct search tools in RED.

This guide helps users understand the workflow of certain RED processes and understand where their records are in those processes.

Tips for Success in the RED System

  • Try clearing your browser cache if you run into problems accessing RED. Refer to the General System Resources below for details.
  • Save your changes often. The system times out after 60 minutes of inactivity.
  • Drag system pop-ups down for full visibility.
  • Check Complete and then Submit for a successful completion.
  • Log out of RED every time.

If you need further assistance, call the SPARCS helpline, at 919.515.4267.

Troubleshooting

Many problems related to how and if pages are loading can be resolved by clearing the cache.

RED makes use of pop-up windows, so an important step in using the system is enabling pop-ups in your browser of choice. For optimal performance when using RED, we recommend Google Chrome.

RED makes use of pop-up windows, which can be made to open in a new tab automatically based on your browser settings.

Questions?

Email era-training-team@ncsu.edu if you can’t find the help you’re looking for.